Shipping policy

Shipping Policy

Last Updated: July 19, 2026

Thank you for shopping with The Ranch Nursery & Flowers! We are committed to carefully packaging and shipping your plants so they arrive healthy and ready for their new home.

Processing Time

Orders are typically processed within 1 to 3 business days after payment is received. During busy seasons or holidays, processing times may be slightly longer.

Shipping

We currently ship within the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Live Plants

Plants are living products and require special care during shipping. We package each order carefully to help protect your plants during transit.

Please open your package as soon as it arrives and provide your plant with the appropriate care.

Weather Conditions

Extreme heat, cold, or severe weather may affect shipping schedules. To help ensure plants arrive safely, we may delay shipment if weather conditions could damage your order.

Local Pickup (If Available)

If local pickup is offered, you will receive an email when your order is ready. Please bring your order confirmation when picking up your purchase.

Shipping Delays

Once your order has been shipped, delivery times are the responsibility of the shipping carrier. We are not responsible for delays caused by weather, carrier issues, or other events beyond our control.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the plant and packaging. We will review your claim and work with you to find a satisfactory solution.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Questions

If you have any questions about shipping or your order, please contact us. We’re happy to help.